Legal Documents

Casinor Terms & ConditionsFully in Bengali

Please read these terms and conditions carefully before using the Casinor platform. They clearly outline your rights, responsibilities, and our commitments to you.

Last updated: 1 June 2026 · Version 4.2
General Terms & Eligibility 01

By using the Casinor website (https://casinor.app) and its associated mobile application, you automatically agree to these Terms & Conditions. Casinor is licensed under the Curaçao eGaming authority and operates in compliance with international gaming regulations.

Important Restrictions

You must be 18 years of age or older to participate on Casinor. Account registration is not permitted for minors. If any individual provides false information regarding their age, Casinor reserves the right to immediately close that account and forfeit all funds held within it.

These Terms & Conditions are available in both English and Bangla. In the event of any interpretive conflict, the English version shall be considered authoritative. Casinor may update these terms at any time — users will be notified of any changes via email or an on-site notice.

Account Registration & Verification 02

Only one account per person is permitted on Casinor. Creating multiple accounts is strictly prohibited and will be treated as bonus fraud.

  • All information provided at registration must be accurate and truthful.
  • KYC (Know Your Customer) verification must be completed before your first withdrawal.
  • A copy of your national ID or passport may be required for KYC verification.
  • The verification process is typically completed within 24 hours.
  • Keeping your account password confidential is solely your responsibility.
Account Security

If you notice any unauthorised access or suspicious activity on your account, contact Casinor customer support immediately. The account holder is responsible for all activity carried out from their account.

Deposits, Withdrawals & Payments 03

Casinor supports deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods. A summary of the limits is provided below:

Payment Methods Minimum Deposit Minimum Withdrawal Withdrawal Time
BKash৳ 200৳50030 sec – 2 hrs
Nagad৳ 200৳50030 sec – 2 hrs
Rocket৳ 200৳5001 – 4 hours
CryptoEquivalent to ৳500Equivalent to ৳1,0001 – 24 hours
  • The maximum daily withdrawal limit is ৳2,00,000. For larger amounts, please contact support.
  • No processing fees are charged on withdrawals. However, your mobile banking provider's own charges may apply.
  • Withdrawal requests will not be processed until the wagering requirements on any active bonus have been met.
  • Payments to third-party accounts are not permitted — only payments to the account holder's own name are accepted.
Bonuses & Promotional Offers 04

Casinor regularly offers various bonuses and promotions. Each offer has its own terms, but the general rules below apply across the board:

  • Once a bonus is claimed, withdrawals will not be permitted until the wagering requirements have been fully met.
  • The wagering requirement for the welcome bonus is typically 30x the deposit and bonus amount.
  • Wagering requirements applicable to winnings from free spins can be found on the respective offer's details page.
  • Any bonus claimed through multiple accounts or VPN usage will be forfeited.
  • Casinor reserves the right to cancel or modify any bonus offer.
Bonus Abuse

Casinor reserves the right to void any abnormal bonuses or winnings resulting from a technical bug or system error. Deliberately exploiting such issues may result in account termination.

Gaming Rules & Fairness 05

All games on Casinor are powered by RNG (Random Number Generator) systems audited by eCOGRA and iTech Labs. Every game outcome is completely random and cannot be influenced in any way by Casinor or its staff.

  • In the event of a network disconnection, any bets that were active at the time will be settled according to the server's records.
  • If a software error causes an incorrect game result, the affected account will be adjusted to reflect the correct outcome.
  • RTP (Return to Player) information for every game is displayed on the site.
  • In Live Casino games, the dealer's decision is final.
Sports Betting Terms 06

Casinor offers betting on cricket, football, and 30+ other sports. The following rules apply to all Sports Betting:

  • If odds change after a bet has been accepted, the bet will be settled at the original odds.
  • If a match is cancelled or postponed before it begins, the bet will be refunded.
  • In live betting, bets must be confirmed within a limited time window. Any unconfirmed bet is automatically cancelled.
  • The Cash Out feature is available on selected events — the cash out value is based on real-time odds.
  • Casinor reserves the right to void bets placed on clearly erroneous odds.
Multiple Bets (Accumulator / Parlay)

In an accumulator bet, the odds of all selections are multiplied together. If any single selection loses, the entire bet is lost. If a selection is voided, it is removed and the bet is recalculated with the remaining selections.

Prohibited Activities 07

The following activities are strictly prohibited on Casinor. Violations will result in immediate account termination and forfeiture of funds:

  • Creating multiple accounts to claim bonuses.
  • Verifying an account using another person's identity documents.
  • Using the platform for money laundering or processing of illicit funds.
  • Intentionally exploiting software bugs or glitches.
  • Placing bets using bots, scripts, or automated software.
  • Coordinated betting or match-fixing activity between players.
  • Using insider information from within a sports event to gain an unfair advantage.
Account Suspension & Closure 08

Casinor reserves the right to suspend or close any account at any time without providing a reason. This action is typically taken in the following circumstances:

  • Breach of any provision of these Terms & Conditions.
  • If KYC verification fails or false information is proven.
  • Transactions flagged as suspicious under AML (Anti-Money Laundering) policy.
  • At the player's own request (self-exclusion).

Any valid funds will be returned before an account is closed — however, funds forfeited due to a terms violation will not be refunded.

Limitation of Liability 09

Casinor accepts no liability for the following:

  • Losses due to internet disconnection during gameplay.
  • Delays or errors caused by third-party payment providers.
  • Losses resulting from sharing your account password.
  • Service disruptions due to force majeure events.
Responsible Gaming

Casinor is a place for entertainment, not a source of income. Never use gaming as a solution to financial problems. If you feel you need help, contact our Responsible Gaming View page.

Changes to Terms & Contact 10

Casinor reserves the right to update these Terms & Conditions at any time. For major changes, users will be notified at least 7 days in advance via email or an on-site notice.

Continued use of the site after any changes constitutes acceptance of the updated terms. For any questions about the terms, email Casinor customer support at: support@casinor.app

This agreement is governed by the laws of Curaçao. Any disputes will be settled in the competent courts of Curaçao.

How Trustworthy Is Casinor?

Casinor's compliance score as assessed by an independent auditing body

Security Standards
97%
Fair Play Standards
99%
Responsible Gaming
95%
Payment Security
98%
AML Compliance
96%

6 core principles that underpin all terms

Age Verification

No one under the age of 18 may open an account under any circumstances. Age verification is carried out during registration.

Privacy Policy

Personal information is never shared with third parties. Data is stored in accordance with GDPR standards.

Payment Fairness

No hidden fees. Zero processing charges on withdrawals — the full amount goes to the player.

RNG Transparency

The RNG for all games is certified by a third party. Casinor has no ability to influence outcomes.

Responsible Gaming

Self-exclusion, deposit limits, and break options can be activated at any time.

Dispute Resolution

All complaints are reviewed within 72 hours. Unresolved disputes are referred to an independent arbitrator.

Questions About Terms & Conditions

Click the "Forgot Password?" link on the login page. Enter the email address or mobile number used during registration and a one-time passcode will be sent to you. Use that code to set a new password.

If you no longer have access to your email or phone number, contact Casinor Live Chat directly. Account recovery will begin once your identity has been verified through KYC.

For your security, avoid using the same password on other sites and keep two-factor authentication (2FA) enabled.

An Accumulator (or Parlay) bet lets you combine multiple matches or events onto a single bet slip. The odds of each selection are multiplied together, resulting in significantly higher potential winnings.

Example: If you select odds of 1.8, 2.0, and 1.5 across three matches, the combined odds will be 1.8 × 2.0 × 1.5 = 5.4. A ৳1,000 bet would return ৳5,400 if all selections win.

Keep this rule in mind: if any single selection loses, the entire bet is lost. If a selection is voided or cancelled, it is removed from the Accumulator and the bet is recalculated using the remaining selections.

Accumulator bets on Casinor allow up to 20 selections. Maximum payout limits are listed separately on the Sports page.

Join Casinor Today

Register once you have read and understood the terms. Welcome to a secure, transparent, and licensed platform.

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